FAQ
In the event of a power outage, your security system will still work. Every control panel comes with a 24-hour backup battery in case of a power interruption. However, we advise that you keep the backup battery fully charged so your alarm system still works if the power goes out. When the backup battery starts to get low, the monitoring center will receive a signal and alert you.
Yes. We can create customized solutions for renters. However, we were unable to get any specifics over the phone. We will set up an in-person appointment for someone to assess your apartment before we can put a package together.
This will depend on which option you choose, but in short, the answer is NO it does not require a landline. In fact, we have found most people prefer to connect their alarm system to a WiFi connection for reporting and notifications.
Yes, our home security products offer remote home security access, Live remote viewing and playback of cameras, remote arming and disarming of your system as well as getting email and alert notifications.
The alarm system will activate when triggered. A trigger can occur for a variety of reasons. From glass breaking to Doors and Windows being forced or motion detection. Once the alarm is tripped, a signal will be sent to your control panel, which will send a Push Notification / alert to your mobile phone with a detailed description of the event that occurred.
Yes. The system sounds an alarm siren when it’s triggered. The loud sound is meant to alert you, the people around you, and the police that something’s wrong and you need help. If preferred, you can get alerted through a notification on your smartphone.
Macquarie Security offers customers 24/7 monitoring from a A1 Asial rated facility, however, the choice is yours. There are two ways to monitor your home: independently or professionally. If you decide to monitor your home on your own via push notification to a mobile device ($15pm), you’ll be responsible for contacting authorities if something goes wrong. With Macquarie Security’s’ professional monitoring ($33.91pm), you’ll have a whole team ready to respond in case of an emergency.
